Cookie Policy
Last updated: 15 November 2024
1. Introduction
This Cookie Policy explains how EduInfinity 3D ("we," "our," or "us") uses cookies and similar technologies on our website edu-infinity.com. This policy should be read alongside our Privacy Policy and Terms of Service.
By using our website, you consent to the use of cookies as described in this policy, subject to your cookie preferences.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They contain information that helps websites remember your preferences, track your activity, and provide a better user experience.
Cookies can be "persistent" (remain on your device until deleted or expired) or "session" (deleted when you close your browser). They can also be "first-party" (set by our website) or "third-party" (set by other services we use).
3. Types of Cookies We Use
3.1 Necessary Cookies
These cookies are essential for our website to function properly. They cannot be disabled and include:
- Session Management: Keep you logged in and maintain your session
- Security: Protect against fraud and unauthorized access
- Cookie Consent: Remember your cookie preferences
- Form Data: Preserve form information during your visit
Cookie Name | Purpose | Duration |
---|---|---|
session_id | Maintains user session | Session |
cookie_consent | Stores cookie preferences | 1 year |
csrf_token | Security protection | Session |
3.2 Analytics Cookies
These cookies help us understand how visitors use our website, allowing us to improve functionality and content. We use these cookies to:
- Track page views and user behavior
- Identify popular content and features
- Monitor website performance
- Understand user demographics and interests
Cookie Name | Provider | Purpose | Duration |
---|---|---|---|
_ga | Google Analytics | Distinguishes unique users | 2 years |
_ga_* | Google Analytics | Session tracking | 2 years |
_gid | Google Analytics | Distinguishes unique users | 24 hours |
3.3 Marketing Cookies
These cookies track your activity across websites to deliver relevant advertisements and measure campaign effectiveness:
- Personalize advertisements based on your interests
- Measure the effectiveness of advertising campaigns
- Limit the number of times you see the same ad
- Track conversions and sales attribution
Cookie Name | Provider | Purpose | Duration |
---|---|---|---|
_fbp | Facebook pixel tracking | 3 months | |
IDE | Ad targeting and measurement | 1 year | |
NID | Ad personalization | 6 months |
3.4 Functional Cookies
These cookies enhance website functionality and personalization:
- Remember your language and region preferences
- Maintain items in your shopping cart
- Customize content based on your interests
- Enable live chat and customer support features
4. Third-Party Cookies
We work with third-party services that may set their own cookies:
4.1 Google Services
- Google Analytics: Website analytics and performance monitoring
- Google Ads: Advertising and conversion tracking
- Google Fonts: Web font delivery
4.2 Social Media Platforms
- Facebook: Social sharing and advertising pixels
- Twitter: Social sharing and embedded content
- LinkedIn: Professional networking and advertising
- YouTube: Video content and analytics
4.3 Support and Communication
- Live Chat Services: Customer support functionality
- Email Services: Newsletter and communication delivery
5. Managing Your Cookie Preferences
5.1 Cookie Consent Manager
When you first visit our website, you'll see a cookie consent banner allowing you to:
- Accept All: Consent to all cookie categories
- Only Necessary: Accept only essential cookies
- Custom Settings: Choose specific cookie categories
You can change your preferences at any time by clicking the cookie settings link in our footer or by clearing your browser cookies.
5.2 Browser Settings
Most browsers allow you to control cookies through their settings:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
5.3 Third-Party Opt-Outs
You can opt out of third-party tracking through these services:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Google Ads: Google Ads Settings
- Facebook: Facebook Ad Preferences
- Industry Opt-out: Your Online Choices (UK)
6. Impact of Disabling Cookies
Disabling certain cookies may affect your website experience:
6.1 Necessary Cookies
Disabling necessary cookies may result in:
- Inability to maintain login sessions
- Loss of shopping cart contents
- Reduced security features
- Form submission errors
6.2 Analytics Cookies
Disabling analytics cookies means:
- We cannot track website performance
- Less personalized user experience
- Reduced ability to improve services
6.3 Marketing Cookies
Disabling marketing cookies results in:
- Less relevant advertisements
- Repeated display of the same ads
- Inability to track campaign effectiveness
7. Cookie Retention
We retain cookies for different periods based on their purpose:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain until expiration or manual deletion
- Analytics Cookies: Typically retained for 2 years maximum
- Marketing Cookies: Retention varies by provider (3 months to 2 years)
8. International Data Transfers
Some cookies may transfer data to countries outside the UK/EU. We ensure appropriate safeguards are in place for such transfers, including:
- Adequacy decisions by relevant authorities
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules
- Certification schemes
9. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect data from children through cookies. If you believe a child has provided information through our cookies, please contact us immediately.
10. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Your Rights
Under UK GDPR and data protection laws, you have rights regarding cookies and data processing:
- Right to be informed about our cookie use
- Right to access data collected through cookies
- Right to rectify inaccurate data
- Right to erase data in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
12. Cookie Settings
13. Contact Information
If you have questions about our use of cookies, please contact us:
EduInfinity 3D
Innovation House
42 Technology Park Drive
Cambridge, CB4 0WS
United Kingdom
Email: [email protected]
Phone: +44 1223 567 890
14. Complaints
If you're not satisfied with our response to cookie-related concerns, you can lodge a complaint with:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113